Support
Help with Safety Words.
Questions
- How do I share the word with my family?
- Tap the row of stickers on the word screen, then Invite. Each person gets an iCloud invitation, and the safe word and number reach everyone who accepts.
- How do I change the word or the number?
- Tap Change beside it on the word screen. Everyone in the circle sees that it changed until they tap “We changed it”.
- Why does it ask for Face ID?
- The word and the number stay masked until Face ID, Touch ID or your passcode says it's you.
- How do I change how the app looks?
- Tap the gear beside the title on the word screen and choose Fun, Default or Field. Each look has an app icon of its own.
- How do I leave a circle, or take someone out?
- Open the circle from the row of stickers. Leave is there for a circle you joined, and Remove on each person in your own.
- An invitation won't open.
- Check that iCloud is on for Safety Words in Settings, then tap the invitation again.
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